Disclaimers

WellCare of North Carolina is underwritten by Celtic Insurance Company which is a Qualified Health Plan issuer in the North Carolina Health Insurance Marketplace. This is a solicitation for insurance. ©2024 Celtic Insurance Company, Marketplace.WellCareNC.com. If you, or someone you’re helping, have questions about WellCare of North Carolina, and are not proficient in English, you have the right to get help and information in your language at no cost and in a timely manner. If you, or someone you’re helping, have an auditory and/or visual condition that impedes communication, you have the right to receive auxiliary aids and services at no cost and in a timely manner. To receive translation or auxiliary services, please contact Member Services at 1-833-925-2861 (TTY 711). For more information on your right to receive a WellCare of North Carolina plan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit Marketplace.WellCareNC.com and scroll to the bottom of the page.

The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in North Carolina. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable.

Additional information is available in the Evidence of Coverage.

WellCare of North Carolina is committed to keeping your race, ethnicity, and language (REL), and sexual orientation and gender identity (SOGI) information confidential. We use some of the following methods to protect your information:

• Maintaining paper documents in locked file cabinets
• Requiring that all electronic information remain on physically secure media
• Maintaining your electronic information in password-protected files
  

We may use or disclose your REL and SOGI information to perform our operations. These activities may include:

• Designing intervention programs
• Designing and directing outreach materials
• Informing health care practitioners and providers about your language needs
• Assessing health care disparities

We will never use your REL and SOGI information for underwriting, rate setting or benefit determinations or disclose your REL or SOGI information to unauthorized individuals.

Language Services and Resources Interpreter and translation services are provided for free. For an interpreter for a medical visit, contact Member Services at 1-833-925-2861 (TTY 711). If you need something translated into a language other than English, call us. We can also provide other formats, such as Braille, CD, or large print.