Disclaimers

Ambetter is committed to keeping your race, ethnicity, and language (REL), and sexual orientation and gender identity (SOGI) information confidential. We use some of the following methods to protect your information:

• Maintaining paper documents in locked file cabinets
• Requiring that all electronic information remain on physically secure media
• Maintaining your electronic information in password-protected files
  

We may use or disclose your REL and SOGI information to perform our operations. These activities may include:

• Designing intervention programs
• Designing and directing outreach materials
• Informing health care practitioners and providers about your language needs
• Assessing health care disparities

We will never use your REL and SOGI information for underwriting, rate setting or benefit determinations or disclose your REL or SOGI information to unauthorized individuals.

Language Services and Resources Interpreter and translation services are provided for free. For an interpreter for a medical visit, contact Member Services at 1-833-925-2861 (TTY 711). If you need something translated into a language other than English, call us. We can also provide other formats, such as Braille, CD, or large print.