Information and Resources on Hurricane Helene. Are you in North Carolina and need help because of Hurricane Helene? View the DPS website for helpful information.
Need help understanding health insurance, or how health insurance works?
Read more about the insurance marketplace, how to shop and what to expect from your health insurance.
Understanding the Health Insurance Marketplace
To enroll in a Marketplace plan, you will need to go to enroll at Healthcare.gov.
Types of Plans
All health insurance marketplace plans, including WellCare of North Carolina plans, provide essential health benefits.
There are three levels of WellCare of North Carolina health insurance marketplace plans: Bronze, Silver, and Gold. Depending on your needs and what you want to pay, there is a plan that works for you. Learn more about essential health benefits and WellCare of North Carolina plans.
Visit About Our Plans.
Understanding How and When to Enroll
Open Enrollment is the time period when you can enroll or renew or change your health insurance plan. It begins November 1st and ends on December 15th each year. If Open Enrollment is over, you may still be able to enroll in health insurance during a Special Enrollment period. This is a time outside the annual Open Enrollment period where you can sign up for health insurance (if you don’t already have insurance coverage).
To qualify, you would need to experience a Qualifying Life Event that causes a change in your insurance status. Visit our Get Covered page for a list of qualifying life events.
Learn more about Special Enrollment at our Become a Member page.
Shopping for Health Insurance
When you’re ready to shop for health insurance go to Healthcare.gov. Start by entering basic information about your income, where you live, and family size. The answers will determine what kinds of insurance plans you qualify for.
Then you’ll be able to view and compare plans. Review monthly payment costs, coverage options, benefits and more. Then choose the plan that’s best for you and your family.
Ready to enroll? Shop and compare plans by visiting www.healthcare.gov.
Pay your Monthly Payment
Once you’ve selected a health plan, it’s important to pay your monthly premium on time every month. This way, you’ll keep your coverage active.
With WellCare of North Carolina, you have many options for paying your monthly bill. The best way is to pay online – it’s easy and hassle-free.
Learn more about WellCare of North Carolina payment options at our Ways to Pay page.
Start Using Your Insurance
Once you’re a member, you’re ready to take advantage of all that your WellCare of North Carolina health insurance has to offer.
First sign up for your online member account where you can view and manage your plan, download your ID Card and more.
Find all that’s available to you as a new member at our New Members page.
Health Insurance Terms
Learn more about key health insurance terms.