Where to Go For Care

As a new WellCare of North Carolina member, you may be unfamiliar with the great care options available to you. Where do you go when you’re sick or hurt? And how can you save on care costs? We’re here to help.

Many Care Options for Minor Injuries

If your injury is minor and not life threatening (like a sprain or a cold), your first choice should be to call your primary care provider (PCP). Or choose Telehealth for convenient video doctor visits!

If you can’t wait for an appointment with your PCP, visit an urgent care center for injuries that need faster attention. That might be a minor sprain or a small cut.  Be sure to choose an in-network urgent care center to save on costs. Use our Find a Provider tool to find an Urgent Care near you.

Seriously Injured? Visit the ER

If it’s an emergency, call 911. Only visit the emergency room if you have a life-threatening, serious injury, like bleeding or broken bones. Choose other care options if your injury is minor to maximize your benefits and lower your costs.